Key Account Manager

TEMZ aims to be the market leader in lubricants and to grow its bulk fuel sales to General Trade and Mining customers in a highly competitive environment. The Key Account Manager will drive growth ambition in the B2B segment, prospection, and new business development.

• Prepare, present and ensure execution of the sales budgets and any subsequent business reviews for General Trade Mines & Lubricants business lines
• Ensure pricing, rebates and services are effectively managed leading to profitable and sustainable margins
• Ensure the overall profitability of the assigned segments in line with budget plan as well as excellent customer service
• Make sure customers’ payment conditions and credit risk are adhered to, supporting this through regular account reconciliation and customer visits
• Ensure all appropriate tenders and business opportunities are timely responded to including quotations and prospecting
• Ensure planning and execution of General Trade, Mines & Lubricants customers' visit and relevant participation of management
• Investigate opportunities for business development, product development and market development
• Implement General Trade, Mines & Lubricants strategic roadmap for sales and marketing
• Develop General Trade, Mines & Lubricants sales to achieve sustained growth of volumes and revenues
• Ensure customer deliveries are planned and followed up for timeous delivery and B2B customer satisfaction
• Ensure effective communication with customers and provide analysis of profitability by customer
• Conduct periodic inventory of fixed asset installations at customer sites
• Prepare Investment Profitability Analysis for all tenders and Investments when applicable
• Ensure all stakeholders requiring training receive appropriate technical training for lubricants and fuels
• Communicate and handle all product complaints at customer level
• Track product trials, take oil samples, interpret oil sample reports, and provide feedback to engineers
• Grow customer base in Fuels and Lubricants with a focus on quality sustainable business
• Monitor credit risk by customers and adjust credit terms accordingly
• Ensure timely credit control follow up and on time collections for DMA/DSO management

• A Business / Engineering Degree with 3 - 5 years’ experience gained in oil and gas marketing or comparable business environment
• Must be good with financials, numbers and critical statistics analysis
• Speaking multiple languages is a clear advantage
• Knowledge and application of people management, development and negotiating skills as well as good interpersonal skills
• Knowledge and application of accounting and Finance principles for deal models, Applied sales management, negotiation and conflict resolution
• Must have the Ability to work under pressure and with diverse business models and limited supervision