Front Office Receptionist

The Grand Selous Hotel

About this role

The Grand Selous Hotel is recruiting a professional Front Office Receptionist with excellent communication and customer service skills.

Responsibilities

• Welcome and check in guests professionally.
• Handle reservations and room assignments.
• Respond to guest enquiries and requests.
• Manage front desk operations efficiently.
• Coordinate with housekeeping and other hotel departments.

Requirements

• Degree in Tourism & Hospitality Management or another relevant qualification.
• At least 3 years' relevant experience.
• Excellent communication and customer service skills.
• Computer literacy.
• Professional, friendly and well-presented.
• References required.

Skills required

  • hotel reception
  • hospitality
  • customer service
  • front office
  • reservations